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Getting started
Which StoqBox is right for my shop?
If you sell at a counter with a computer — a supermarket, mini-mart or any shop with one or more cashpoints — choose StoqBox Enterprise. If you run your shop from your phone, choose StoqBox Go.
How do I start with StoqBox Enterprise?
Send us a WhatsApp message or call. We set StoqBox up with you — your products, prices, printer and staff logins — and you can sell the same day.
Can I move my products from another system or a spreadsheet?
Yes. StoqBox Enterprise imports products from Excel, so you don't type them one by one.
StoqBox Enterprise
Does StoqBox work without internet?
Yes. StoqBox Enterprise sells, prints receipts, manages stock and produces reports with no internet at all. Internet is only needed for the Owner app to receive the shop's figures.
Can StoqBox run more than one cashpoint?
Yes. One cashpoint or many in the same shop, kept in step over the shop's own network — no internet needed between them.
What is a blind count?
At the end of a shift, the cashier types the money in the drawer without being shown what it should be. StoqBox then tells the manager the result in words — for example "₦500.00 short".
What is the exit check?
Every receipt carries a barcode. Your door staff scan it as customers leave. The first scan clears it; a second scan of the same receipt is refused and shows when and where it was already used.
Can a cashier split one payment between cash and transfer?
Yes. StoqBox records each part to the kobo, and change only ever comes from cash, so the drawer stays right.
What happens to my records if a computer is stolen or damaged?
StoqBox Enterprise has built-in backup and restore. Keep a recent backup away from the shop, and you can restore it on another computer.
StoqBox Owner app
What does the Owner app show?
Today's takings, profit, what's running low or expiring, every cash shift's result, your cashiers, stock value and your shop's health — about 10 seconds behind the counter.
My phone says "Last seen … your shop computer may be off". What should I do?
Your figures come from the StoqBox app on your shop computer. If that computer is off, asleep or has no internet, the phone keeps showing the last figures it received. Turn the computer on and open StoqBox, and the phone catches up on its own.
What leaves my shop when I switch the Owner app on?
Only what the phone needs: sales, products, stock, staff activity, promotions and expenses. Never customer names, phone numbers or payroll.
Is there an iPhone version?
Not yet. The StoqBox Owner app and StoqBox Go are for Android phones.
StoqBox Go
Is StoqBox Go really free?
Yes. StoqBox Go is free, needs no account and works without data.
Where are my StoqBox Go records kept?
On your phone and in your own Google backup — never with us. You can also make a backup file and keep it anywhere.
I forgot my PIN. What now?
Restore your shop from a backup on the phone. StoqBox Go then asks you to choose a new PIN before it shows any figures.
Before you install StoqBox Enterprise
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